Last Updated: July 1, 2025
Gravity Software provides digital products only. No physical goods are sold, shipped, or delivered by mail or courier.
Digital-Only Delivery
All products available on the Gravity Software website are delivered electronically. We do not offer physical shipping under any circumstances.
After successful payment confirmation, delivery details are sent to the email address provided by the customer during checkout.
Delivery Method
- Delivery is completed via email
- No physical shipment, packaging, or courier services are involved
- Customers are responsible for providing a valid and accessible email address
Delivery typically occurs within minutes of successful payment, but may take longer in rare cases due to payment verification or technical delays.
What Is Delivered
Depending on the product purchased, customers may receive:
- A digital license key or access credentials
- Activation or installation instructions
- Download information (if applicable)
Gravity Software does not guarantee compatibility with all devices or systems. Customers are responsible for reviewing product requirements prior to purchase.
Order Confirmation
Each completed order generates an automated confirmation email that serves as:
- Proof of purchase
- Delivery confirmation
If a confirmation email is not received, customers should first check spam or junk folders before contacting support.
No Shipping Charges
Because all products are delivered digitally:
- No shipping or handling fees apply
- No customs duties or import taxes apply
- No delivery tracking is provided
All applicable charges are displayed clearly before payment is submitted.
Customer Responsibility
Customers agree to:
- Provide accurate billing and contact information
- Ensure access to the email inbox used at checkout
- Review product details before completing a purchase
Gravity Software is not responsible for delivery issues caused by incorrect email addresses or email service provider restrictions.
Service Disclaimer
Gravity Software operates as an independent digital software reseller. We do not manufacture, develop, or modify the products offered. Product use, activation, and functionality are governed by the original software provider’s terms.
Contact Information
For delivery-related inquiries only, customers may contact:
Phone: +1-671-784-8970
Email: customer@gravitysoftware.online
Business Address:
670 River St, Boston, MA 02136
United States
Policy Modifications
Gravity Software reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be posted on this page and are effective immediately upon publication.